Shipping
Envíos
1. Shipment
Overseas (information and prices)
By land
| Courier | TNT | ||
| Portugal | Europe 1(*) | Europe 2(**) | |
| Price: | |||
| Up to 5 k | 9€ | 25€ | 28€ |
| 5 to 10 kg | 11€ | 35€ | 37€ |
| 10 to 15kg | 13€ | 40€ | 42€ |
| Delivery term (**for orders sent before 12.00 a.m.) | 3 to 5 days (from effective payment) | 4 to 6 days (from effective payment) | 4 a 6 days (from effective payment) |
- Europe 1: Includes Belgium, France, Netherlands, Luxembourg, Germany, Austria, Italy and U.K.
- Europe 2: Chek Republic, Greece, Switzerland, Norway, Ireland and Denmark.
- For other countries please contact lisette@jamonesjpd.com
**By air
| Courrier | FEDEX; | |
| Europe 1(*) | Europe 2(**) | |
| Price: | ||
| Up to 0.5 kg | 12€ | 14€ |
| 0. 5 to 2 kg | 18,5€ | 35€ |
| 2 to 3.5 kg | 23€ | 50€ |
| 3.5 to 5 Kg | 28€ | 60€ |
| 5 to 7.5 Kg | 38€ | 80€ |
| 7.5 to 10 Kg | 44€ | 91€ |
| Delivery term (**for orders sent before 12.00 a.m.) | 4 to 6 days (from effective payment) | 4 to 6 days (from effective payment) |
- Europe 1: Includes Portugal, France, Germany, Austria, Belgium, Netherlands, Greece, Luxembourg, Italy, U.K., Finland, Ireland, Sweeden, Denmark and Monaco.
- Europa 2: Check Republic, Switzerland, Norway and Poland.
- For other countries please contact lisette@jamonesjpd.com
Attention:
**Vacuum-packed products can be sent to any country in the world. Non-vacuum packed products can only be sent to countries within the European Union.
**Deliveries to Sweden, Switzerland and Andorre will require for you to provide us with personal identification data for invoices.
Any customs fees or special taxes should be paid directly by the client.
For further information please contact +34912961580 or lisette@jamonesjpd.com
Disclaimer: Juan Pedro Domecq Solís S.L. shall not be liable for any delivery delays. You will be provided with all details of shipping agent and order identification.
2.Delivery
Deliveries shall be made personally, at the contact address stated in your order. We do not accept P.O. Boxes.
- The courier shall deliver during work hours at the contact address provided in your order.
- If he can’t contact you, courier shall try to call you on the contact phone number provided in your order.
- The person receiving the package must sign a receipt document.
- If there is no one at home, the courier shall leave a document including its contact number. You should contact him within the following 48 hours.
- If the delivery is unsuccessful for a second time, you will be asked to collect the package at the courier’s offices nearest to your contact address.
- If collection doesn’t take place within 72 hours from the first delivery attempt, the package will be returned to the company. Re-shipment shall require for you to pay for the additional shipment cost. The return policy shall not apply in this case.







